Cancellation, Return, Exchange, Refund Policies
Classes and Memberships Cancellation:
Classes must be cancelled up to 24 hours before the start time without penalty. Cancellations with less than 24 hours notice will not be refunded.
Membership cancellations must be requested in writing at least 30 days before the next billing cycle.
Aerapy Method Hammocks:
Returns or exchanges are accepted within 14 days of receipt of the package and only for completely unused products.
A 15% restocking fee will apply.
Shipping charges for returns and exchanges are at the customer’s expense.
Email letsfly@aerapymethod.com with your request for a return, exchange, or refund within 14 days of receiving your package.
Apparel:
Apparel is not eligible for returns.
Rescheduling Policy:
Aerapy Method reserves the right to grant or deny rescheduling of a class/training in extreme circumstances. However, rescheduling remains at the sole discretion of Aerapy Method and is based on availability.
No-shows and cancellations for classes less than 24 hours prior will not be refunded.
Retreat Cancellation:
In rare and extreme circumstances, Aerapy Method might cancel a retreat.
Aerapy Method is not responsible for costs incurred for travel arrangements or accommodations related to a retreat in the event of a cancellation.
To request a refund or reschedule, email letsfly@aerapymethod.com.