Cancellation, Return, Exchange, Refund Policies

Classes and Memberships Cancellation:

  • Classes must be cancelled up to 24 hours before the start time without penalty. Cancellations with less than 24 hours notice will not be refunded.

  • Membership cancellations must be requested in writing at least 30 days before the next billing cycle.

Aerapy Method Hammocks:

  • Returns or exchanges are accepted within 14 days of receipt of the package and only for completely unused products.

  • A 15% restocking fee will apply.

  • Shipping charges for returns and exchanges are at the customer’s expense.

  • Email letsfly@aerapymethod.com with your request for a return, exchange, or refund within 14 days of receiving your package.

Apparel:

  • Apparel is not eligible for returns.

Rescheduling Policy:

  • Aerapy Method reserves the right to grant or deny rescheduling of a class/training in extreme circumstances. However, rescheduling remains at the sole discretion of Aerapy Method and is based on availability.

  • No-shows and cancellations for classes less than 24 hours prior will not be refunded.

Retreat Cancellation:

  • In rare and extreme circumstances, Aerapy Method might cancel a retreat.

  • Aerapy Method is not responsible for costs incurred for travel arrangements or accommodations related to a retreat in the event of a cancellation.

  • To request a refund or reschedule, email letsfly@aerapymethod.com.